Before You Arrive
Start your stay the easy way.
A great vacation should feel simple from the moment you arrive. The concierge team at Curated Vacation Properties helps guests arrange thoughtful pre-arrival services through trusted local partners, so your home is ready for whatever you have planned.
Whether you’re traveling with little ones, planning a beach day, coordinating a group weekend, or simply hoping to skip the first grocery run, we’re here to help make the details feel effortless.
Reach out to our concierge team at (843) 410-3922 for coordination assistance before your stay.
Make Your Arrival Feel Effortless
From a stocked kitchen to transportation and the extra gear that makes a trip more comfortable, our preferred partners help guests settle in sooner. Tell us what you need, and our concierge team can help point you in the right direction.
Services and availability may vary by destination, property, and travel dates. We recommend reaching out well before arrival — especially for holidays, wedding weekends, and group stays.
Preferred Pre-Arrival Partners

From airport transfers to a night out, White Sands Transportation provides professional chauffeured transportation across Charleston, Savannah, and the surrounding Lowcountry. It's a thoughtful option for couples, families, corporate travelers, wedding weekends, and groups who would rather leave the driving and parking logistics behind. Need help coordinating a transfer, event transportation, or a custom itinerary? Contact the CVP concierge team, and we will help you get started.

Arrive to a kitchen that's ready for the first morning, the first beach picnic, or the first family dinner. Groceries Ahead offers vacation grocery delivery and kitchen stocking for Charleston-area stays, with pantry, refrigerator, and freezer items put away before arrival. Share your grocery needs with our concierge team for coordination assistance and spend less of your vacation in the store and more of it together.

Early arrival and a late flight do not have to mean spending the day with your luggage. Bag Valet provides secure luggage pickup, storage, and delivery in Charleston, giving you more time to explore, enjoy lunch, or head toward your next stop without the extra bags. For help planning luggage service around your travel day, call our concierge team.

Traveling with children is easier when the essentials are already waiting at home. Baby’s Away provides baby and beach gear rentals, including cribs, high chairs, strollers, car seats, play equipment, and beach essentials. Their team delivers to vacation homes across the Charleston area and can have selected items ready before you arrive. Let CVP help you coordinate the details. Call us before your trip so your family can arrive ready to settle in.

No need to pack every chair, cooler, game, or beach-day extra. Beach + Games To Go delivers beach gear, water-sports equipment, party games, and family-friendly rentals directly to your vacation home. It's an easy way to make a beach day, group gathering, or relaxed afternoon feel a little more complete. Contact our concierge team for coordination assistance and help choosing the right options for your stay.
How Pre-Arrival Coordination Works

Reach out early.
Call the CVP concierge team with your dates, property, and the services you are considering.

Tell us what would make your stay easier.
We can help coordinate the next steps with a preferred provider for transportation, groceries, luggage service, family gear, or beach and game rentals.

Arrive ready to enjoy.
With arrangements made in advance, you can focus on settling in, gathering with your friends or family, and enjoying a memorable stay.
Planning a Group Stay, Wedding Weekend, or Family Getaway?
Pre-arrival planning can make a big difference when several people are traveling together. Transportation for a group, grocery planning for a full house, baby gear for the little ones, and beach equipment for the weekend are all easier to think through before check-in day.
Our dedicated local team is happy to help you begin. Call (843) 410-3922 to speak with a CVP concierge about coordinating the services that fit your idea of a seamless trip.
Frequently Asked Questions
What does "Before You Arrive" mean at CVP?
CVP’s “Before You Arrive” program is all about making your arrival feel effortless. Through our network of trusted local partners, you can arrange grocery delivery, baby gear rentals, beach equipment setup, private transportation, and more, all scheduled to be in place before you check in. Walk into a home that’s already ready for your stay.
How do I arrange services through CVP's trusted local partners?
It’s simple: browse our partner list, choose the services you want, and book directly with each provider using your exclusive CVP guest discount code (included in your booking confirmation). Your rentals and deliveries will be at the property before check-in. And if you’d like help choosing providers or setting things up, our team is happy to make recommendations and assist with booking, so everything is properly linked to your stay.
What kinds of pre-arrival services are available through CVP?
CVP’s trusted local partners can arrange grocery delivery and kitchen stocking, baby and toddler gear rentals (cribs, strollers, etc.), beach and pool equipment rentals, bike rentals, and private transportation and airport transfers. Services vary by market, and items are delivered to the property so they’re ready when you arrive. Contact us for a full list of what’s available for your destination.
Who is White Sands Transportation, and what do they offer CVP guests?
White Sands Transportation is one of CVP’s featured local partners, providing reliable private transfers and airport service for groups of all sizes. They’re an excellent fit for family vacations, golf trips, wedding weekends, and special events where coordinating multiple vehicles would be a hassle. CVP guests receive an exclusive discount when booking directly with White Sands using their code, and our team is happy to help with recommendations and setup so everything is tied to your stay.
Does CVP offer grocery delivery or kitchen stocking before arrival?
Through our partner Groceries Ahead, CVP guests can have their kitchen stocked before they even walk through the door. Use your CVP guest code to place your order in advance and arrive to a fridge that’s ready to go — perfect for families, large groups, or anyone who’d rather not make a grocery run on day one.
Can I rent baby gear or beach equipment through CVP?
CVP partners with Baby’s Away for baby and toddler gear (cribs, high chairs, strollers, baby monitors) and Beach & Game Rentals for beach and recreational equipment. CVP also partners with BagValet for luggage service. Book in advance using your CVP discount code and everything will be at the property before you arrive.
How do I access my CVP rental at check-in?
All CVP properties use secure keyless entry. Your unique access code and full check-in instructions will be sent via email before your arrival date. There’s no need to pick up a key or meet anyone in person — just arrive, enter your code, and settle in. Your stay is ready the moment you walk through the door.
What are CVP's standard check-in and check-out times?
For CVP bed & breakfast properties, standard check-out is at 11:00 AM, and check-in is at 3:00 PM. For all other homes, villas, and condos, check-out is at 10:00 AM, and check-in is at 4:00 PM. Early check-in or late check-out may be available depending on the property and surrounding reservations, so reach out to our team in advance if you’d like to request flexibility, and we’ll do our best to accommodate.
What should I do if I have special needs or requests before my stay?
Contact our team at 833-STAYCVP (833-782-9287) or through your booking portal any time before your arrival. Whether you need accessibility accommodations, want to plan a surprise setup, or simply have questions about the home, we’re here to make sure everything is arranged before you arrive.
Is parking available at CVP properties?
Parking availability varies by property and location. Downtown Charleston homes may have limited or street parking; beach properties on Isle of Palms and Folly Beach typically have more on-site options. Specific parking instructions are included in your check-in details, and our team can provide guidance if you need it in advance.
Frequently Asked Questions
What pre-arrival services can Curated Vacation Properties help coordinate?
Curated Vacation Properties can help guests coordinate preferred local services, including chauffeured transportation through White Sands Transportation, grocery delivery and kitchen stocking through Groceries Ahead, luggage service through Bag Valet, baby gear through Baby’s Away, and beach gear and game rentals through Beach + Games To Go. Availability depends on the destination, provider, and dates of your stay.
How do I arrange vacation rental concierge services in Charleston?
Call the Curated Vacation Properties concierge team before your arrival. Let us know your travel dates, property, and the services you are considering, and we can help with coordination assistance.
Can I have groceries delivered to my vacation rental before I arrive?
Groceries Ahead offers vacation grocery delivery and kitchen stocking for Charleston-area stays. Contact a CVP concierge before your trip for coordination assistance and to begin planning your order.
Can I arrange airport transportation for my CVP stay?
White Sands Transportation offers chauffeured transportation in Charleston, Savannah, and the surrounding region, including airport transfers and transportation for events or groups. Call CVP to discuss your transportation needs.
Can I rent baby gear for a Charleston vacation rental?
Baby’s Away provides baby and beach gear rentals for vacation stays, with delivery to many Charleston-area destinations. Options include family essentials such as cribs, high chairs, strollers, car seats, and play equipment. Contact CVP for coordination assistance before your arrival.
Can I have beach chairs, games, or other gear delivered to my rental?
What is Bag Valet, and when would I use it?
Bag Valet provides secure luggage pickup, storage, and delivery in Charleston. It can be especially helpful if you have time between checkout and a flight, arrive before your home is ready, or want to explore without carrying bags.
How far ahead should I request pre-arrival services?
Reach out as much in advance as is possible, particularly for peak travel periods, holidays, group trips, and wedding weekends. Early planning gives providers the best opportunity to accommodate your needs.
Do I need to coordinate services myself with each partner?
For the smoothest start, contact a CVP concierge representative. Our team can provide coordination assistance and help you take the next step with the appropriate preferred partner.
Arrive, Unpack, and Start Making Memories
From handpicked homes to personalized local support, every CVP stay is designed to feel considered. Whether you’re staying in Downtown Charleston, Isle of Palms, Folly Beach, or Savannah, let us help take care of the pre-arrival details, so your vacation can begin the moment you walk through the door.
Need coordination assistance? Call our concierge team at (843) 410-3922.








